7u774 Privacy Policy — Your Information Is Our Responsibility

This Privacy Policy ("Policy") governs how the 7u774 platform ("we", "us", "7u774") collects, stores, processes, and discloses information between itself and its users ("you", "your").

By using 7u774's website and services, you agree to the terms of this Privacy Policy. If you do not agree with any part of this Policy, please refrain from using our services.

We reserve the right to update this Privacy Policy at any time. When changes are made, we will note the updated date on this page.

1.1 Information You Provide Directly

When you create an account, log in, or use our services on 7u774, you provide us with certain information directly. This information includes:

• Full name and date of birth (for age verification — only individuals aged 21 and above may register)
• Email address and mobile number
• Payment information (bKash, Nagad, or Rocket account number)
• National ID card or passport details for identity verification
• Bank account details (where applicable)
• Communications sent via live chat or email

1.2 Information Collected Automatically

When you visit our site or use the platform, certain information is collected automatically:

• IP address and device type
• Browser type and operating system
• Pages visited and session duration
• Data collected from cookies and similar tracking technologies
• Log files and user behaviour data

1.3 Information Received from Third Parties

For the purposes of identity verification and fraud prevention, we may verify certain information through trusted third-party service providers. This information is handled with strict confidentiality.

7u774 uses your information only for the following legitimate purposes:

2.1 Account Management and Service Delivery

• To create, verify, and manage your account
• To process transactions (deposits and withdrawals)
• To maintain records of your gaming history and transactions
• To provide you with bonuses, promotions, and VIP benefits

2.2 Security and Fraud Prevention

• Identity verification and age confirmation (to comply with the 21+ rule)
• To detect and prevent unauthorized access and fraudulent activity
• To comply with anti-money laundering (AML) policies
• To prevent multiple accounts or system abuse

2.3 Communication and Support

• To contact you regarding important service-related matters
• To operate 24/7 live chat and email support
• To send promotional messages with your consent

2.4 Service Improvement

• To analyze and improve site performance
• To personalize the user experience
• To identify and resolve technical issues

Cookies are small text files stored on your device. 7u774 uses several types of cookies.

3.1 Essential Cookies

These cookies are essential for the site to function. They are used to maintain login sessions, security tokens, and language preferences. They cannot be disabled.

3.2 Functionality Cookies

These cookies remember your preferences — such as theme settings and preferred game categories. They make your experience more personalized.

3.3 Analytical Cookies

We use analytical cookies to analyze site usage and improve our services. This data is aggregated and cannot identify individuals. You can disable these cookies in your browser settings, though doing so may limit some site functionality.

7u774 does not sell, rent, or transfer your personal information to third parties for commercial purposes. However, information may be shared in the following limited circumstances:

4.1 Service Provider Partners

Limited necessary information may be shared with trusted third parties for payment processing (bKash, Nagad, Rocket), identity verification, and technical infrastructure management. These partners are contractually bound to uphold our privacy standards.

4.2 Legal Obligations

We may be required to disclose information to comply with court orders, lawful requests from law enforcement agencies, or demands from regulatory authorities. In such cases, we will only provide the information legally required.

4.3 Business Restructuring

In the event of a business merger, acquisition, or asset transfer, user data may be transferred. We will notify you in advance in such cases.

4.4 International Data Transfers

For technical reasons, some data may be stored on servers outside Bangladesh. We ensure that such transfers follow international data protection standards.

7u774 uses industry-standard technology and processes to protect your information. Our security measures include:

• SSL Encryption: All data transmitted between your browser and our servers is secured through TLS/SSL encryption.
• Firewall and Intrusion Detection: Advanced firewalls and security monitoring systems protect against unauthorized access.
• Access Controls: Only authorized personnel may access your information, and only when necessary.
• Regular Security Reviews: Our systems undergo regular security audits.
• Data Minimization: We collect only the information necessary to provide our services.

However, no method of transmitting or storing information over the internet is completely secure. We therefore cannot guarantee absolute security, but we are committed to taking the strongest protective measures possible.

How long 7u774 retains your information depends on the type of data and the purpose for which it is held:

• Account Information: For as long as your account remains active, and for as long as required after closure to meet legal obligations.
• Transaction History: Retained for the long term in accordance with financial regulatory requirements.
• Communication Records: For as long as needed to resolve support-related issues.
• Identity Verification Documents: In accordance with applicable laws and regulations.

Once the retention period ends, we securely delete the data or anonymize it so that you can no longer be identified.

As a 7u774 user, you have the following rights regarding your information:

7.1 Right to Access

You have the right to know what information we hold about you. You may request access at any time via live chat or email.

7.2 Right to Rectification

If your information is incorrect or incomplete, you have the right to request a correction. Some details can be updated directly in your account settings; for others, please contact support.

7.3 Right to Erasure

In certain circumstances, you may request that your information be deleted. However, information retained to meet legal obligations is outside the scope of this right.

7.4 Opt Out of Marketing Communications

You may stop receiving promotional emails or messages at any time. Do this through your account settings or by contacting support.

7.5 Right to Lodge a Complaint

If you have any concerns about how we process your data, please contact our support team first. We take all complaints seriously and aim to resolve them promptly.

7u774 strictly prohibits anyone under the age of 21 from registering or using our services. We do not knowingly collect any information from minors.

Our age verification process ensures that only adults can register on our platform. If we become aware that someone under the age of 21 is using our services, we will immediately close that account and delete the associated information.

If you believe a minor is using our services, please notify our support team immediately.

We use information about your gaming patterns and behaviour to promote responsible gaming. This includes:

• Identifying unusual or problematic gaming patterns
• Helping players access deposit limits, loss limits, or self-exclusion features
• Providing proactive support in cases of problematic gaming behaviour

For more information on responsible gaming, please visit our Responsible Gaming page.

7u774 reserves the right to review and update this Privacy Policy at any time. For significant changes, we will:

• Update the date on this page
• May send a notification to your registered email address
• May display a notice on the platform

If you continue to use our services after changes are made, you will be considered to have accepted the updated Privacy Policy. We therefore recommend visiting this page regularly.

This Privacy Policy is governed by the applicable data protection laws and regulations. Any disputes or complaints will first be directed to our support team for resolution.

If any part of this Policy is found to be invalid or unenforceable, it will apply only to that specific part, and the remainder of the Policy will remain fully in effect.